100gm Privacy Policy — How We Protect Your Data
The 100gm platform is committed to protecting the privacy and security of personal data for all users in Malaysia. This document explains the types of information we collect, how it is used, and your rights as a user regarding that data.
Last updated: January 2026. By continuing to use the 100gm platform, you agree to the privacy policy outlined in this document.
1. Information We Collect
When you register and use the 100gm platform, we collect several categories of information to ensure the service runs smoothly and securely:
Account Information
Including full name, date of birth, email address, phone number, and encrypted password. This information is required to create and verify your account on the 100gm platform.
Payment Information
When you make deposits or withdrawals in Malaysian Ringgit (MYR), we keep a record of the transactions including the payment methods used, amounts, and transaction times. We do not store your full card numbers or online banking passwords — all transactions are processed through encrypted payment providers.
Device and Browser Information
Includes device type, operating system, browser type, IP address, and language settings. This information helps optimize user experience, especially for mobile displays on Android and iOS.
Usage Data
Records platform activity such as pages visited, session duration, features used, and betting history. This data helps improve services and detect any unusual activity that may indicate unauthorized use.
- Account & identity information
- MYR transaction records
- Device & Browser Data
- Platform Usage History
- Cookie Information
2. Purpose of Data and Cookie Use
Main Purposes for Data Use
Information collected by the 100gm platform is used for the following purposes:
- Processing registration, identity verification, and user account management.
- Secure and timely processing of deposits and withdrawals in MYR.
- Sending notifications related to your account, relevant promotions, and service updates.
- Detecting and preventing fraud, money laundering, and platform abuse.
- Improving user experience based on recorded usage patterns.
- Compliant with applicable laws and regulations in Malaysia.
Cookies and Tracking
The 100gm platform uses cookies and similar tracking technologies to enhance platform functionality and performance. Cookies store your language preferences and display settings, keep your login session secure, analyze aggregated usage patterns for platform improvements, and deliver more relevant content based on your prior activity.
You can control cookie settings via your browser. However, disabling certain cookies may affect the functionality of some platform features.
- Account management & verification
- MYR Payment Processing
- Fraud Prevention
- Service Improvements
- Legal Compliance
3. Data Storage and Security
The 100gm platform stores user data on servers protected by current security standards. All personal and financial information is encrypted using appropriate encryption protocols during transmission and storage.
Security measures we implement include:
- Data encryption during transmission — all communication between your browser and the platform servers uses secure connections.
- Internal access controls — only authorized personnel with legitimate work needs are allowed access to user data, and all access is recorded in audit logs.
- Continuous security monitoring — our system is automatically monitored to detect any suspicious activity or unauthorized access attempts.
- Two-factor authentication — available for users who want to add an extra security layer to their accounts.
Data retention periods depend on operational needs and applicable laws. Financial transaction data is stored according to compliance requirements. When no longer needed, data will be securely deleted or anonymized.
4. Sharing Information with Third Parties
100gm does not sell, rent, or disclose user personal information to third parties for marketing without your consent. However, there are limited situations where we may share information with certain parties:
- Payment service providers — necessary transaction information is shared with approved payment providers to securely process your MYR deposits and withdrawals.
- Technical service providers — third-party providers who assist in managing platform infrastructure, such as cloud services and analytics, are only given access to data necessary for their tasks and are bound by strict confidentiality agreements.
- Relevant Authorities — when required by Malaysian law or a court order, we disclose necessary information to the relevant authorities. This includes investigations related to financial crimes or legitimate requests from enforcement agencies.
All third parties we collaborate with are bound by confidentiality obligations and prohibited from using 100gm user data for purposes other than those agreed upon.
- Approved MYR payment providers
- Technical providers bound by NDA
- Authorities as required by law
- Not sold for marketing purposes
5. Your Rights as a User
As a registered user of the 100gm platform, you have the following rights related to your personal data:
Access Rights
You have the right to request a copy of your personal information we hold related to your account. Requests can be made through the 100gm support team, and we will respond within a reasonable time frame.
Right to Correction
If you find any personal data stored by the 100gm platform to be inaccurate or outdated, you have the right to request corrections. Some information, such as full name and date of birth, may require document verification before changes can be made.
Right to Deletion
You may request account closure and deletion of your personal data. However, financial transaction records may need to be retained for a certain period to meet legal and audit requirements. We will inform you of any data that cannot be deleted and explain the reasons.
How to Use Your Rights
To exercise any of the above rights, contact the 100gm support team via in-platform live chat or email at [email protected]. Also check the Frequently Asked Questions us for more details about account management.
- Access to Personal Data
- Correction of Inaccurate Information
- Account & data deletion
- Object to data processing
6. Policy Changes and How to Contact Us
Changes to This Privacy Policy
The 100gm platform reserves the right to update or modify this Privacy Policy at any time. Any material changes will be notified to users via registered email or platform notifications at least seven days before taking effect, unless immediate changes are required for legal or security reasons.
The latest version of this Privacy Policy is always available on this page. We encourage you to check it regularly. Continued use of the platform after any changes means you accept the updated policy.
Contact Our Privacy Team
If you have any questions, concerns, or complaints regarding your privacy and data protection on the 100gm platform, please contact us via:
- Email: [email protected]
- Live Chat: available 24 hours a day on the platform after login
We are committed to responding to all privacy-related inquiries within three business days. For general account and service information, please refer to the Frequently Asked Questions us.
For privacy inquiries:
24/7 live chat within the platform
Response Within 3 Business Days
Questions About Your Privacy?
The 100gm support team is ready to assist you with any questions about privacy, account security, or personal data management.